29 11, 2019

What have we learned about delivery and transition?

By |2019-11-29T12:29:25+00:00November 29th, 2019|Categories: Blog|

Gary Morris, programme manager of Waves of Hope reflects on what they have learned about delivery and transition as the programme comes to an end this December. 

It was a cold winter morning when the email from National Lottery Community Fund came through agreeing a six month continuation period for the Liverpool Fulfilling lives programme “Waves of Hope”. The agreement meant two things, firstly more time to plan for the transition of over 100 service users out of the programme and secondly to give more time to the Core Strategy Group to prepare to deliver the learning and legacy outcomes to the wider multiple disadvantage sector. During that time a lot has been achieved: the almost 100 per cent delivery of the transition plan which enables […]

23 09, 2019

Psychologically Informed Environments (PIE) – Our early learning points

By |2019-09-23T13:06:48+00:00September 23rd, 2019|Categories: Blog|

Dr Ray Middleton is the Workforce Development Lead for the National Lottery Community Fund’s Fulfilling Lives programme in Newcastle and Gateshead (FLNG). With a special interest in trauma-informed care, Ray is piloting a programme to develop Psychologically Informed Environments (PIE) in frontline services combining an innovative ‘Open Dialogue’ approach to mental health with PIE using the ‘Ladder4Life’ framework he developed.

A Psychologically Informed Environment (PIE) is a space which considers ‘the psychological make up – the thinking, emotions, personalities and past experience – of its participants in the way that it operates’ (Johnson et al., 2012).

As described in my last blog at FLNG we have long been enthusiastic promoters of PIE and have used our experience to develop and deliver a PIE training programme that supports other local […]

16 09, 2019

Our Fulfilling Lives journey into the land of PIE…

By |2019-09-18T10:36:33+00:00September 16th, 2019|Categories: Blog|

Dr Ray Middleton is the Workforce Development Lead for the National Lottery Community Fund’s Fulfilling Lives programme in Newcastle and Gateshead (FLNG). With a special interest in trauma-informed care, Ray is piloting a programme to develop Psychologically Informed Environments (PIE) in frontline services combining an innovative ‘Open Dialogue’ approach to mental health with PIE using the ‘Ladder4Life’ framework he developed.

A Psychologically Informed Environment (PIE) is a space which considers ‘the psychological make up – the thinking, emotions, personalities and past experience – of its participants in the way that it operates’ (Johnson et al., 2012).

FLNG have been enthusiastic promoters of PIE since our programme began in 2014.  Evidence from our initial PIE pilots in 2016 (described in this report) highlighted the need for good […]

4 07, 2019

Multiple Disadvantage Day, Take One

By |2019-07-04T09:15:28+00:00July 4th, 2019|Categories: Blog|Tags: , , , , , , , , , , , , |

Chris Milner joined the Fulfilling Lives national evaluation team in February 2019. In his first blog he explores the role of art and emotion in recovery and raising awareness. 

The first Multiple Disadvantage Day took place on July 3rd 2019. The day marked an important stepping stone towards tackling the stigma associated with complex experiences of homelessness, offending, substance misuse and mental ill-health. These disadvantages are so often co-existing that it is essential that they are addressed together, and that we #seethefullpicture. By raising awareness of the reasons behind people’s circumstances, Multiple Disadvantage day aimed to encourage people to think before making a judgement.

[…]

20 06, 2019

Homelessness: We Know the Issues, but What About the Solutions?

By |2019-06-24T15:36:33+00:00June 20th, 2019|Categories: Blog|Tags: , , , , , |

Homelessness is in the news and has caught the public’s concern. But what I find frustrating is that relatively little is discussed about the solutions. Partnerships delivering the Fulfilling Lives programme have helped to make significant progress in reducing homelessness and rough sleeping. Among Fulfilling Lives beneficiaries we see a reduction in rough sleeping from 25 per cent to 17 per cent during their first year on the programme. I feel that partnership efforts deserve to play a central role in the discussion.

Our report, Promising Practice, explored how Fulfilling Lives partnerships have used Housing First approaches. Overall, the evidence suggests a high level of tenancy sustainment amongst Housing First beneficiaries.

Housing First is a client-centred model that supports individuals into independent […]

29 03, 2019

Contagion of Hope

By |2019-05-14T08:34:48+00:00March 29th, 2019|Categories: Blog|Tags: , , , , , |

Beth Collinson will be joining the Fulfilling Lives national evaluation team from April 2019 leading on our learning programme. In this, her first blog, she talks about the inspiration gained from attending a recent event held by one of the Fulfilling Lives partnerships.

Throughout my PhD, the social contagion of recovery (from substance misuse), became a predominant element of my work. In one of my first presentations, I explained that just as human emotions like happiness can be contagious, recovery is too. A colleague of mine (Professor David Best) explains in his work that the social contagion of recovery has the potential for “transmitting hope and the belief that recovery is possible even to those who are not yet ready to commit to abstinence“.

28 01, 2019

Frontline workforce – it’s a question of pragmatism

By |2019-05-14T08:45:23+00:00January 28th, 2019|Categories: Blog|Tags: , , , , , , |

Having purpose, an eye for detail and a sense of curiosity are the Fulfilling Lives workforce attributes I have flagged as desirable in previous blogs. Time is often at a premium for staff. Smaller caseloads and flexibility are ways of extending the time available to beneficiaries. Which brings me round to another attribute for the practitioner which, is pragmatism.

As I said in the item on curiosity, practitioners engaged with the evaluation of theory not only contribute to better practice but ensure theory is grounded in pragmatism. Thereby theory becomes better as well. People become less inclined to say: ‘that is alright in theory, but it doesn’t work in practice’. A pragmatic practitioner doesn’t just know the theory, but they act on it because it works.

[…]

27 06, 2018

The need for change: Reflections from the newest member of the national evaluation team

By |2019-05-14T10:23:56+00:00June 27th, 2018|Categories: Blog, News|Tags: , , , , , , , |

It’s now six months since I joined the Fulfilling Lives national evaluation team. My background is in community and criminal justice research, so I have a degree of familiarity with the target group. I have evaluated initiatives to help re-engagement on release from prison, to provide pathways to education and ultimately employment, and to help with accommodation and independent living. Offenders often have chaotic lifestyles and multiple needs including experience of homelessness, alcohol and/or drug dependency, and/or mental health issues. You can often find childhood trauma, special educational needs or attachment issues as well. What struck me time and time again when listening to offenders and their workers tell me their stories was the lack of coherent support available to people who are in desperate […]

19 03, 2018

How to Write a Good Survey

By |2019-05-14T09:41:52+00:00March 19th, 2018|Categories: Blog|Tags: , , , , , |

A key feature of Fulfilling Lives is that it is a learning programme; it aims to gather and share learning about what works, what doesn’t and what needs to change. A frequently used method to collect views and experiences from which to develop learning is the survey. In this blog, Kerry Dowding (Research and Evaluation Officer, Fulfilling Lives South East) shares her tricks and tips on how to get the most out of your survey design. Kerry has been creating surveys for the voluntary sector for the last eight years, and received a Masters of Research in 2016.

It’s 4.50pm, and you remember that you promised to send out a few survey questions by the end of the day. You scribble out some questions that roughly […]

1 02, 2018

Frontline Workforce – it’s a question of curiosity

By |2019-05-14T08:36:25+00:00February 1st, 2018|Categories: Blog|Tags: , , , , , |

At the centre of the Fulfilling Lives (Multiple Needs) programme is evaluation and here the workforce is on the frontline. For it is they who source, collate and complete the two key measures –  the Homelessness Outcomes Star and the NDT Assessment – with the service beneficiaries. Frontline workers say something they enjoy about the programme is the move away from a purely target driven approach. To make the most of this we need to make sure that the essential evaluation is not a chore. Not tasks that are completed as an add-on to a day’s work but ones that are integral to the way of working alongside beneficiaries and peer workers.

[…]

15 09, 2017

Frontline workforce -it’s a question of detail

By |2019-05-14T09:12:44+00:00September 15th, 2017|Categories: Blog|Tags: |

I have blogged previously about purpose and it’s time to move on to the detail – where the devil lies (alongside salvation) . The question is how do we recruit, train, support and retain an effective workforce? A workforce with the knowledge, skills and experience to change lives and systems alongside people with complex needs including homelessness, offending, substance misuse and mental ill-health. One that supports people to overcome barriers to services and engagement. A workforce that is genuine and honest about the collaborative involvement of individuals with lived experience.

It is a big ask to come up with an exhaustive list of what the workforce does and how it goes about its tasks. Anyone that has spent time drawing up job descriptions knows the […]

31 05, 2017

Exactly what is it the frontline staff do that makes a difference?

By |2019-05-14T09:18:30+00:00May 31st, 2017|Categories: Blog|Tags: , |

Helen Gavaghan, Senior Engagement Worker at Inspiring Change Manchester (ICM), gives an inkling of some of the things workers do to support people to think about change. She says some ‘traditional’ approaches need challenging and staff freed up to be open about working with both their own and their client’s lived experience. She concludes by suggesting learning about what it is that staff are doing is collected and brought together as a tool-kit for other practitioners.

In the Fulfilling Lives (Multiple Needs) projects, when considering the learning that is being fed back overall, I feel there could be more detailed examination of what the frontline project workers do that makes a difference to people’s lives. I believe that there is some valuable learning that could be collected and shared […]

23 03, 2017

Frontline Workforce – It’s a question of purpose

By |2019-05-14T09:19:30+00:00March 23rd, 2017|Categories: Blog|Tags: |

Vic Citarella delves further into the significance of ‘purpose’ for service users and the workforce in the Big Lottery Fulfilling Lives (Multiple Needs) projects.

Indications are emerging from evaluations that the ‘purpose’ of each Fulfilling Lives project is very important in generating value and ownership. For beneficiaries, engaging in meaningful activities appears to create a vital sense of purpose. Equally for the workforces involved feedback suggests that the ‘purposeful’ nature of job roles generates added value and personal motivation. In my last workforce blog, I suggested that the value stemmed from four sources:

  • Meaningful service user engagement
  • Concepts of open-endedness and persistence (turned into practice)
  • The ideas around psychologically informed environments (PIE) and the like
  • Systems Change

In focussing on workforce matters in this series of blogs I have therefore dug […]

8 02, 2017

Developing actions together: reflecting on a National Expert Citizens’ Group Workshop

By |2019-05-14T09:22:03+00:00February 8th, 2017|Categories: Blog|

Sarah Robinson (CFE) and Wayne Richmond and Nicola Plumb (Blackpool Fulfilling Lives) share their reflections on a National Expert Citizens’ Group Workshop

On Monday 28th and Tuesday 29th November 2016 CFE facilitated a two day workshop for the National Expert Citizens’ Group (NECG). The NECG is a group of individuals with lived experience of multiple needs; the group is formed by representatives from each of the 12 funded Fulfilling Lives project areas. The Monday was a training and planning day for the experts by experience. The day focused on training delegates to chair meetings/events and facilitate workshops at events. It was an opportunity to build the confidence and skills of the experts. The activities used to test their skills focused on deciding the direction of […]

7 09, 2016

It’s a question of the frontline

By |2019-05-14T09:43:35+00:00September 7th, 2016|Categories: Blog|

In the first of a series of blogs, Vic Citarella considers the crucial role of the workforce in Fulfilling Lives for people with multiple and complex needs. Vic is keen to start a dialogue with projects on this topic. You can get in touch with him using the details below.

“The CFE and University of Sheffield 2nd annual report into the national evaluation of Fulfilling Lives: Supporting people with multiple needs programme has chapters on ‘interventions and approaches’ and on ‘working the frontline’. The report says it raises as many questions as it answers but without doubt it pinpoints the workforce and what they do as the mission critical factor in the projects. More is promised by way of research and future evaluation. That means, among […]

11 08, 2016

On your bike – A quick guide to internet searching

By |2019-05-14T09:47:00+00:00August 11th, 2016|Categories: Blog|

In the hunt for a bike for my daughter the typing of “kids bikes” in Google returned just shy of 78 million results in less than one second! After years in research I still find it extraordinary the number of sources of information that are returned when performing any internet search (“kids bike bells” a meagre 1.5 million returns in 0.76).

[…]

22 04, 2016

Home Office turns to National Expert Citizen Group for user experience in National Drug Strategy…..by Ben Royston

By |2019-05-14T09:07:49+00:00April 22nd, 2016|Categories: Blog|

I am part of the National Expert Citizens Group (NECG). This is a group which draws people from all twelve Fulfilling Lives areas together to learn and try to influence on issues which are important to us. We all bring our own skills and expertise but the one thing that we have in common is that we all have lived experience of multiple needs.

On Friday 29th January we came together in Stoke-on-Trent to meet with Home Office representatives and Public Health England. On the agenda: The National Drug Strategy Review due to be published in March 2016.
[…]

17 12, 2015

Reflecting on a year of learning….

By |2019-05-14T09:54:24+00:00December 17th, 2015|Categories: Blog|

It’s coming up to the end of the year so I thought I would take some time to reflect and take stock. I started my role in January excited. The pioneering nature of the Fulfilling Lives programme interested me but above all was the hope that lives would be transformed both during the life of the project and in a real on-going way into the future. The opportunity to take any part in this, however small, seemed both a privilege and a responsibility.
[…]

8 10, 2015

Definitions, disadvantage and domestic violence

By |2019-05-14T09:53:44+00:00October 8th, 2015|Categories: Blog|

‘What’s in a name? That which we call a rose, by any other name would smell as sweet.’
Romeo and Juliet (11, ii,1-2)

Shakespeare’s Juliet knew that Romeo’s surname did not take into account all the things she loved about him; he was more than his name. Yet, in order to make sense of our world, we continue to ascribe names and definitions to everything, perhaps forgetting that they can never truly encompass everything that something is.

[…]

This website uses cookies and third party services. Ok