Events like the National Multiple Needs Summit (22nd April 2015) are always a great opportunity for evaluators like me to have our beloved measures and outcomes illuminated by the personal touch of human experience. Over 300 delegates filed into the circular grand Assembly Hall of Church House in Westminster taking in the impressive glass dome and oak panelled walls. The building was used by the two houses of parliament during the second world war and has echoed to many an historic speech, including Churchill announcing the sinking of the Bismarck, no less.
I am the Communications Lead for the National Expert Citizens Group and the Independent Futures (IF) Group in Bristol – we are the advisory group of people with lived experience of multiple and complex needs. We are equal partners for the Fulfilling Lives project, a Big Lottery funded initiative to see how we can help individuals who keep falling through the gaps in the system. It is evident that many who come under this category – who have experienced at least three out of the four problem areas; mental health, substance misuse, homelessness and offending behavior, are still bouncing from service to service not getting their real issues dealt with properly. Having had hard earned street level experience of accessing these services means that our […]
When we first began working on the Fulfilling Lives: Supporting people with multiple needs evaluation, a question we asked was ‘how many people are affected by multiple and complex needs?’ It seemed like a simple enough starting point. Two years on we’ve learnt very little is simple in trying to address issues that are inter-related and mutually reinforcing, particularly when the service response is too often inflexible and designed to address single issues only. The disconnected nature of support is reflected in the data which can provide an indication of levels of homelessness, offending etc, but not how these commonly related issues overlap. However, a recently published report from Lankelly Chase Foundation goes some way to addressing this and helping to answer that […]
What’s the collective name for a group of evaluators? A measure of evaluators perhaps? Or how about a puzzling of evaluators? A squabbling of evaluators? Hopefully not the latter. I recently met with fellow evaluators working on strategic investments funded by the Big Lottery Fund. The investments vary from the very young (A Better Start) to old (Ageing Better), from specific needs (NEET young people) to multiple needs (homelessness, substance misuse, offending and mental health). However, there is much common ground in relation to evaluation, with those involved seeking to measure the true impact of those investments and find out ‘what works’, for whom and in what circumstances. […]
This guest blog is from Service User Engagement Co-ordinator Justin Nield. Justin has been working on the Fulfilling Lives: supporting people with Multiple Needs Blackpool Programme funded by the Big Lottery.
I haven’t always been a Programme Co-ordinator and I lived with Multiple and Complex needs for most of my adult life. I spent over 20 years in active addiction, suffered with enduring mental health issues and ended up living on the streets, frightened, confused and vulnerable. […]
I recently spent an informative and enjoyable afternoon at the CLINKS event “Justice Data Lab – one year on”.
The Justice Data Lab is an exciting step forward in making use of government data to better understand what works in reducing reoffending. It is part of a wider, ambitious project led by NPC to open up government data to the not-for-profit sector to help them understand the impact of their work.
A key, but challenging, element of the Fulfilling Lives: Supporting people with multiple needs evaluation is using administrative data, on offending, benefits, use of health services and so on to estimate the cost of supporting people with multiple needs, and evidence the impact of the programme. So we will be keeping a […]
It is, perhaps, self-evident that people with complex needs frequently require correspondingly multiple and complex responses…. wrote Henwood and Hudson in their 2009 CSCI study Keeping it personal. Now as Carers’ Week passes we have, in the Care Act, the strongest rights yet for carers. When put together with the duty of assessment for young carers, in the Children and Families Act, the legislative framework is suitably reflective of the very complexity identified for policy makers five years ago. It is a challenge for the Fulfilling Lives: supporting people with multiple needs evaluation to explore, understand and share how project investment resolves the problematic issues of real life complexity. Those involved in caring relationships shaped by homelessness, […]
The parliamentary ‘ping-pong’ is over, amendments agreed between the Lords and the Commons and the Care Act has Royal Assent. Everyone – local authorities, NHS bodies, public, voluntary and private organisations – are busy assessing the potential impact of the new law on what they do. How will it help/hinder; what are the gaps; what are the costs; what will we do now and what can wait; which clauses take priority; who is going to do what and how will we cope? The questions go on and the project and risk management training is put to the test. Projects will be making similar judgements themselves and the national evaluation team too will be considering how it might impact on our work on Fulfilling Lives; Supporting […]