What do we do if we can’t complete a Service User Record or Service Use Data for this quarter by the required date?

If you don’t have the data then it is fine to wait until you do before including that person in your data submission. You can send 2 records for the same person with your next return but you will need to state which quarter each record refers to. If they both have the same quarter we will not know which one is which. Individuals’ circumstance will change over time and we will need to be able to track this change.