If a beneficiary re-engages with a project please re-instate your previous record of the service user. Remove the MNEND and DEST data and replace with 999. Add the new MNSTART date. Remember to add new lines for both HOS and NDT. Beneficiaries should retain the same unique ID (SUID) that they had previously. This will allow us to track the fact that they have disengaged and re-engaged. Please do not change any data columns that specify that they should ‘NEVER’ be updated – for example the identification of each multiple need (HLNS/OFFD/SUBS/MTHL), this is our baseline. We will be able to track any differences in circumstances through the HOS/NDT and other variables.